VIC CHC43015 Certificate IV in Ageing Support2021-03-10T09:10:36+00:00
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CHC43015 Certificate IV in Ageing Support
(Release 2)

Our CHC43015 Certificate IV in Ageing Support is the most up-to-date qualification available for individuals wanting to work in an Ageing Support Role.

Study the qualification in a supportive and caring environment. The trainers at Aged Care Training Services are passionate about making a difference to the lives of others particularly the elderly. This passion also extends to our students who have access to personalised support through their trainer which is a key component in developing the necessary skills required to deliver Ageing Support.

Demand v Supply for Aged Care services is reported to require ongoing recruitment  to meet the care demands and to continue with the current ratio of aged care workers to people aged 85 plus (McCrindle, Community Services & Health Industry Skills Council Source: ABS, McCrindle).

CHC43015 Certificate IV in Ageing Support is a nationally accredited qualification and an industry endorsed program which has been created to provide training for people who are eager to gain employment as an aged care support worker.

  • Personal Care Worker
  • Aged Care Worker
  • Care Service Employee
  • Care Team Leader
  • Community Care Worker
  • Personal Care Assistant

Learning and assessment occurs in two distinct phases. The first phase includes virtual classroom learning, self-paced learning  and theory-based assessment. This is followed by the practical placement phase where skills and knowledge are applied and practiced and work-based assessment occurs. Relationships with practical placement partners are established and managed by Aged Care Training Services.

Phase 1

  • Learning is scheduled as virtual face to face training sessions, with self-paced activities and completion of assignments scheduled in between classes. Training sessions will include theoretical learning as well as skills-based learning using simulated scenarios. Learners will also have the opportunity to visit a workplace to put their learning into context. Self-paced learning will include additional reading (pre and post sessions) and research and assigned learning activities.
  • The assessment in phase 1 includes written response knowledge-based assessment at the end of each cluster.

The Below units have been selected with industry consultation and provide a full range of competencies required when providing support to the aging. Units are subject to change at any time at Aged Care Training Services discretion. 

CHCDIV001  Work with diverse people

HLTWHS002 Follow safe work practices for direct client care

CHCCCS011 Meet personal support needs

CHCCCS025 Support relationships with carers and families

HLTAAP001 Recognise healthy body systems

CHCCOM005 Communicate and work in health or community services

HLTAAP002 Confirm physical health status

CHCCCS023 Support independence and wellbeing

CHCCCS006 Facilitate individual service planning and delivery

CHCAGE005 Provide support to people living with dementia

CHCPAL001 Deliver care services using a palliative approach

CHCLEG003  Manage legal and ethical compliance

CHCAGE004 Implement interventions with older people at risk

CHCADV001 Facilitate the interests and rights of clients

CHCAGE001  Facilitate the empowerment of older people

CHCAGE003 Coordinate services for older people

CHCMHS001 Work with people with mental health issues

CHCPRP001 Develop and maintain networks and collaborative partnerships

Phase 2

  • Learning in phase 2 occurs in the workplace through the completion of day-to-day practical work tasks under the guidance and supervision of a nominated workplace supervisor during practical placement. Learners will also complete a workplace journal that includes assigned tasks and reflective activities to consolidate their learning practice and provide the assessor with supplementary evidence of the learner’s competency.
  • Workplace observation assessments will occur during scheduled visits to the workplace/ aged care facility by the assessor during phase 2 when an individual is ready to be assessed. The assessor will also gather feedback from the nominated workplace supervisor at the end of phase 2.

(Please note that practical placement is a mandatory component of the course completion and may be impacted by COVID should restrictions or government directives prohibit student placement in workplaces such as aged care facilities)

This course is delivered via a combination of-

  • Virtual Face to Face Training Sessions 2 days per week
  • 16 Hours of Self paced Learning per week

(Please note that practical placement is a mandatory component of achieving this qualification. In the event that COVID restrictions are enforced or government directives prohibit student placement in workplaces such as aged care facilities your course will take longer to achieve)


The nominal hours for this course is 1240 hours.
10-14 Months depending on a person’s prior experience.

Practical Placement is an important part of your course- 160 hours of practical placement is required to achieve your qualification.
It is a great opportunity to put all your knowledge into action and showcase your skills to a perspective employer.

We arrange your placement for you! We always aim to organise placement for you in a workplace that is aligned with your individual needs and aspirations and if possible conveniently located.

When individuals are undertaking placement they must wear a student uniform at all times. You will be required to dress in the attire as directed by the facility where the complete practical placement. We provide all learners with an ACTS polo shirt and name badge. Any requirements over and above this (such as pants and shoes, you will be required to organise for yourself and is not provided to you by ACTS.

Further information

  1. In the event a replacement polo shirt is required, a fee of $30 will be charged.
  2. Please note: Due to the current Coronavirus pandemic, ACTS cannot guarantee ongoing placement if a COVID outbreak occurs in the facility where practical placement has been organised. All efforts will be made to keep you up to date on when placement can again occur, once the facility provides ACTS with the ‘all clear’ and resumes taking student placements.
There are no prerequisites to gain entry
into CHC43015 Certificate IV in Ageing Support.


For entry into this course you will require adequate language, literacy and numeracy skills in English that allow you to read and interpret information, understand training, demonstrate leadership skills as well as provide and follow clear instructions, and prepare written assignments and documents for assessment.


  • Students must obtain a police  check / clearance
  • Student must be 18 years of age
We encourage people with disabilities to apply
To ensure we meet your learning needs we will conduct an LLN before you enrol.

No need to be discouraged about this as the LLN is a great tool to allow us to identify any extra support you may require.

We deliver this course in Victoria, metro & regional areas.

Skills First provides an opportunity to access Victorian and Commonwealth Government Funding to complete a nationally recognised qualification.

This training is delivered with Victorian and Commonwealth Funding. Students with disabilities are encouraged to apply. Eligibility criteria applies.

Click HERE for more information

The student tuition fees as published are subject to change given individual circumstances at enrolment.

There are no fees charged if you are eligible for Skills First Funding.

Deposit – For full fee paying students

  1. You are required to pay a $50 deposit to secure your place in a course induction.
  2. The $50 deposit is non-refundable.
  3. The $50 deposit is subtracted from the total course fee.
  4. This deposit may be waived from time to time at the discretion of ACTS.

Refund Policy

  1. Where our Registered Training Organisation ceases operation, a full refund will apply (including deposit).
  2. We will endeavour to complete the training and/or assessment once course has commenced, to the best of our ability. No refunds are generally provided for training that has already been delivered. If we cancel a course, a refund of all fees is paid to the student, unless satisfactory alternative arrangements can be made.
  3. If you withdraw prior to week 2 of your course, a full refund will be issued.
    1. You can also submit this in writing to info@agedcaretrainingservices.com.au. You must include your details along with the reason for withdrawal

A $250.00 application fees covers an initial assessment of RPL requirements.  Further assessment (if applicable) will be charged at $60.00 per hour. Please note that approval from the individual will be sought prior to commencing any further RPL assessment.

All training is delivered by us! We do not have third parties delivering on our behalf.

We are an approved Registered Training Organisation. Our RTO # is 6127. http://training.gov.au/Organisation/Details/6127

Our legal name is Century Group Pty Ltd. We trade under the names of Arrow Training Services as well as Aged Care Training Services.

We are responsible for the quality of the training and assessment you receive and all compliance. We are also responsible for the issuance of the AQF certification documentation (Your qualification!) We are committed to delivering a training experience worth talking about! (in a good way of course)

If at any point time you are not satisfied with us, please feel free to Contact Us for assistance.

  • Jobseekers
  • Those looking for a career change

Whatever your reason for enrolling in this course, our qualified staff will ensure you are job ready to service the health and community sector.

If you consider yourself to be dedicated and passionate about caring for others, want to understand ageing experiences and quality care then you should contact us today to Enrol!

CHC43015 Certificate IV in Ageing Support is a nationally accredited qualification and an industry endorsed program which has been created to provide training for people who are eager to gain employment as an aged care support worker.